Privacy Policy
Last updated: 24 November 2025
Introduction
WeDonate Ltd ("WeDonate", "we", "us") respects your privacy and is committed to protecting your personal information in full compliance with the UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and safeguard your data when you use our WeDonate platform (the Platform).
Information We Collect
We collect only the following personal data:
- •Name
- •Age (to confirm you are 18+)
- •Email address
- •Country of residence
- •Donor ID number or donor card image submitted for verification (images are automatically and permanently deleted immediately after verification)
- •Blood group – only if visible on an uploaded donor card image. This is special category health data and is processed temporarily only with your explicit consent.
How We Use Your Information
We process your data for the following purposes and lawful bases (UK GDPR Article 6):
- 1.To create and manage your account – legitimate interests
- 2.To verify your donor status – legitimate interests
- 3.To provide you with donor discounts and benefits – performance of contract
- 4.To send transactional communications – legitimate interests
- 5.To comply with legal obligations – legal obligation
Special category data (blood group): We rely on your explicit consent (Article 9(2)(a) UK GDPR) for the brief period an uploaded image is processed. The image is then permanently deleted.
Email Marketing and Communications
We only send marketing emails if you explicitly opt in. You can withdraw consent at any time via the unsubscribe link or by contacting us. Transactional and account-related messages are sent regardless of marketing preference.
Data Sharing and Disclosure
We do not sell your data. We only share it where necessary:
- •With email/push providers to send messages
- •With voucher-store partners (name + email) when you choose to use that feature
- •With giveaway sponsors (only if you enter and consent is clearly stated)
- •In the future, if we partner with official donor organisations for enhanced verification, your Donor ID may be shared only with your explicit consent and appropriate safeguards. No such sharing occurs today.
- •When required by law or public authorities
Data Retention
- •Donor card images – deleted immediately after verification (within seconds)
- •Name, email, Donor ID number etc. – deleted on request
Data Security
We use industry-standard technical and organisational measures to keep your data safe. In the unlikely event of a breach that poses risk to your rights, we will notify you and the ICO as required by law.
Cookies and Similar Technologies
See our separate Cookie Policy.
Your Rights
Under UK data protection law you have the right to:
- •Access your data (Subject Access Request)
- •Rectify inaccurate data
- •Erase your data ("right to be forgotten")
- •Restrict or object to processing
- •Data portability
- •Withdraw consent at any time
We will respond to requests free of charge, usually within one month. Contact our Data Protection Officer at [email protected].
Changes to this Privacy Policy
We may update this policy from time to time. Significant changes will be communicated by email or a prominent notice on the Platform.
